Everything’s going forward!
Enabling digital transformation in the Kingdom of Bahrain, and revolutionizing the telecommunications landscape, has been our mission since the day we launched in Bahrain. And since our launch, we have been a major driving force in delivering digital transformation across the Kingdom. In line with the country’s Vision 2030, we have gone to great lengths to strengthen Bahrain’s leading digital position in the region, continuously introducing innovative solutions and the latest technologies to the people of Bahrain.
Believing in “the power of communication” is what inspires the innovation that runs through everything we do, from cutting-edge products and services, to an award-winning network and national investment efforts that trace back to our launch in March 2010. And since then, our achievements have grown in number and impact, making us not only the preferred mobile network in Bahrain, but also the most innovative and fearless leader of this digital era in Bahrain.
Commitment to Technology Innovation
We are committed to continuously break boundaries in order to enrich all aspects of our customers’ personal and professional lives. Since the beginning, we have invested in infrastructure and in bringing innovation to the local telecom market. We were the first local telecom operator to provide speeds of up to 42 Mbps, the first operator to officially launch 4G LTE services and named as the widest 4G network coverage and ranked top on QoS by Bahrain TRA for many years.
Today, as we continue to pioneer in local, regional and global-first network upgrades, we were among the first telecom operators to launch the 5G network globally, and the first operator in Bahrain to commercially pilot 5G.
As we embark on this new digital journey that holds incredible potential to connect everything and enhance our customers’ lives with new experiences never imagined before, driving Bahrain’s digital future with investments in revolutionary technologies and applications, has been and always will be at the forefront of everything we do. And just like we disrupt the Telecommunications industry, we will disrupt adjacent industries.
Commitment to Talent Development
Our journey to reach where we are today took dedication and hard work, and it would not have been possible without the outstanding pool of talent that we have. We work in a fast-paced, highly competitive environment, and only our people can leverage the potential of the most advanced technologies in our business and enable progress in our region.
We constantly invest in each individual to ensure their continuous development and maximize their capabilities and have launched several programs to promote a performance-based reward culture that recognizes the importance of a better work-life balance.
Commitment to Community Building
With numerous highly-acclaimed community-driven initiatives implemented throughout the past nine years, our corporate social responsibility arm, stc Jusoor, continues to pioneer in giving back to the community, and has been committed to do so since its establishment.
‘Jusoor’ which means ‘Bridges’, defines the focal point of our existence. We aim to connect people to each other and empower them to go forward in life. We are proud to contribute our services, employees’ time and expertise, along with our resources to support the wider community in the Kingdom of Bahrain and help a wide variety of causes and charities.
Commitment to Service Excellence
Throughout the years, we have been recognized for our customer-centric approach and have been awarded for offering the best-in-class customer service and surpassing customer expectations.
We pride ourselves in having one of the largest and most diversified sales and payment networks of customer touch points in Bahrain. This includes a comprehensive retail network, a user-friendly web portal, retail outlets and payment channels across the kingdom, in addition to a distribution channel with over 3500 outlets spread across the country.