Who We Are
Aramex has rapidly grown into a global brand, recognized for its customized services and innovative products. Listed on the Dubai Financial Market (DFM) and based in the UAE, Aramex is centrally located at the crossroads between East and West, which allows us to provide customized logistics solutions anywhere in the world effectively and reach more businesses and consumers regionally and globally.
We are committed to continually enhancing our operations across the region while pursuing opportunities for business growth in emerging markets abroad. This approach is core to the sustainable development of our business and commitment to facilitating wider, global trade in an ever-changing world.
What We Do
We have successfully introduced market leading express delivery and logistics services to the Middle East and other emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services include express courier delivery, freight forwarding, logistics, supply chain management, e-commerce and record management services.
How We Do It
Our unique, asset-light business model underlies all of the strategic decisions we make. It has proved highly successful, allowing Aramex to swiftly adapt to challenging market conditions, execute last-mile delivery solutions and quickly respond to changing customer preferences.
Innovation in technology is critical to maintaining our asset-light business model and leveraging the Aramex global network. Instead of investing heavily in infrastructure, we acquire or partner with domestic-focused logistics companies that have strong local networks, knowledge and transportation solutions already in place for efficient and effective last-mile delivery. This approach has proven to have significant benefits for both our business and customers and why we consider ourselves a technology enterprise, selling transportation and logistics solutions without being encumbered by heavy investments in assets. We also believe that investing in and sourcing new technologies in the field of e-commerce in particular is core to a swifter, more efficient movement of goods and services globally and maintaining our market leadership position.
We also recognize that to continue to grow a truly sustainable business we must serve and develop the markets and communities where we operate. Our “Delivering Good” sustainability platform is active in over 180 educational, social and environmental projects worldwide and we have partnered with a number of international and local organizations devoted to similar causes. We are proud of the close ties we have with the communities where we operate and the contributions we have made to their sustainable economic development.
I made an order from Boutiqaat application at 22 of november and still I didn’t receive it. It’s too much late
Best For shipping any Package but with a bit high price. Also can ship your package from Amazon.
if i can give them a zero i’d have done that.
my package has arrived 1 week ago and i have still not received it
They choose whatever time they want and expect me to be there at home waiting for them
and whenever i call them they tell me we will schedule your delivery for tomorrow
Worst customer service ever!!!!! اسوء فرع شركة توصيل تعاملت معهم
Pretty awful service. Only two counters for receiving and sending so the place always get crowded very fast. And if there is someone having issue or want to send a package then everyone else will get to wait for a very long time because of the ticket system. So If you want to get done fast, going there early in morning (like 9 or 10am) is your only option.
Very bad company and staff. They dont deliver on time.and customer service very very bad specially on call centre (Areeg/Magd) and the drivers as well. Not professional at all.
If could be zero, I would like to give zero. Second time the same problem: delivery confirmed in one time, driver come without calling late, and without calling left! If u try to call-no-one replay, very-very bad service!!!
Poor service, I have called to make sure that my item are ready for delivery but I have been ask to come after 1 hour at least, however when I arrived shipment was not ready and I have been asked to wait another 15 mins they lady over day was laughing without respect when I mention I am in hurry and I have commitment to pick my kids from school. Highly not recommended at all and I would give zero star if possible